--- title: 'System status and infrastructure health — MiLogistica Hub3PL' url: 'https://www.milogistica.cloud/en/estado' markdown: 'https://www.milogistica.cloud/en/estado.md' lang: en date: '2026-10-12' description: 'Real-time service health, microservice latency, 99.98% SLA availability metrics, and scheduled maintenance history for the MiLogistica Hub3PL logistics platform.' --- AVAILABILITY & SRE SLA 99,98% # Service and infrastructure status Continuous public monitoring of the cloud-native MiLogistica Hub3PL platform. View real-time health for REST APIs, WMS and TMS engines, PostgreSQL 17 databases, Valkey 8 queues, and scheduled maintenance windows. ## All systems operational Microservices cluster, core WMS engine, and connectors are operating within nominal SLA parameters. Last check: Real-time Global uptime (90 days) 99,98% Contractual SLA commitment Average API latency 18 ms P95 < 45 ms across transactions Transactional success rate 99,99% WMS read and write operations Active incidents 0 On-call interventions ### Detailed subsystem health 90-day rolling timeline API REST & Webhooks Gateway Transactional integration endpoints, authentication, and webhooks. 18 ms 99.99% Operational 90 days ago 100% uptime today Primary Database (PostgreSQL 17) Relational database engine with multi-tenant schemas and ACID transactions. 3 ms 99.99% Operational 90 days ago 100% uptime today Queues & Asynchronous Cache (Valkey 8) In-memory event queue manager and synchronization broker. 1 ms 99.99% Operational 90 days ago 100% uptime today WMS Core Engine (Waves & Picking) Multi-client inventory consolidation and wave-picking engine. 14 ms 99.98% Operational 90 days ago 100% uptime today TMS Engine & Multi-Carrier Dispatch ZPL/PDF shipping label generation and automated rate shopping. 22 ms 99.96% Operational 90 days ago 100% uptime today Document Intelligence Engine (OCR Tesseract 5) Automated text extraction from scanned delivery notes and CMR documents. 35 ms 99.95% Operational 90 days ago 100% uptime today eCommerce Connectors (Shopify, PrestaShop, Woo) Bi-directional unattended sync for orders, stock, and tracking numbers. 24 ms 99.97% Operational 90 days ago 100% uptime today EDI & PDF Rendering Engine (Gotenberg) Monthly invoice compilation, packing lists, and freight manifests. 28 ms 99.98% Operational 90 days ago 100% uptime today PUDO Points & Smart Lockers Network Geolocation and parcel locker dispatch for InPost, Correos, and Seur. 19 ms 99.97% Operational 90 days ago 100% uptime today ### Scheduled maintenance ZERO-DOWNTIME ROLLING UPDATES SCHEDULED #### Progressive kernel and Valkey 8 security patch rollouts Oct 25, 2026 · 02:00 - 03:30 UTC Applying security patches and minor updates to Valkey 8 replica nodes. Automated cluster failover ensures zero service downtime and uninterrupted warehouse packing and PDA operations. Services: Valkey 8, API Gateway Estimated impact: Zero (0 ms) ### Resolved incident history Last 90 days RESOLVED #### Transient latency on external carrier tracking gateway Sep 18, 2026 · 14:15 - 14:32 UTC An external carrier experienced upstream degradation in their tracking endpoints. The system autonomously triggered asynchronous retry queues with exponential backoff, preventing dockside label generation delays. --- ## Navigation - Previous: [Glossary of 3PL Logistics, Warehouse Management, and TMS — MiLogistica](https://www.milogistica.cloud/en/glosario.md)